FAQs Basic
What type of payment do you accept?
Payments are accepted in cash and all credit cards (Apple pay, American Express, MasterCard, Visa and Discover).
Will you notify me when it's done?
Yes, we can notify you by your preferred method (phone, email, text, etc.).
FAQs Laundry
Do you offer different cycle washes?
Yes, we offer gentle/delicate, regular, and heavy duty cycles.
What water temperatures do you offer?
You choose the water temperature; cold, warm or hot.
What are your dryer temperatures?
Our high-tech dryers have gently/delicate, low, medium and high settings.
Do you separate colors and whites?
We only separate upon request, but if we think some things shouldn't mix we'll contact you.
Do you hang dry?
Yes, we hang dry upon request, but if we think some things shouldn't be in the dryer we'll contact you. Customer to provide hangers.
What detergent/bleach/softener do you use?
We normally use commercial grade detergent, unless we receive a specific request. Offered upon request: all green products and free-and-clear detergent and softener for allergies. Also available are Tide, Gain, Mrs. Meyers.
Can I use my own soap/bleach/softener?
Yes, absolutely. We can also label and hold for your future washes.
Will you follow specific instructions?
Absolutely. We follow specific instructions for one item, or your entire load. Just let us know.